Frequently Asked Questions
Before your first appointment, we know you’ll likely have some questions for us. The Arbor Dental Care team is always happy to help, but for your convenience, we’ve included answers to some of the questions we hear most often below. If you don’t see your questions or you’d like more information, please don’t hesitate to contact us. Our friendly, knowledgeable Lisle dental team will be happy to help you get all of the information you need to feel prepared for all of your dentistry appointments.
How can I improve the way my smile looks?
The skilled dentists at Arbor Dental Care offer a wide array of cosmetic dentistry solutions to improve the appearance of your smile. From simple, topical teeth whitening therapies to more advanced, personalized smile makeover plans, we can help you get a flawless smile you’ll be proud to share.
What do I do if I have a dental emergency and the office is closed?
We are always here to help when our patients need us. If you or a loved one experience a dental emergency outside of regular office hours, please don’t hesitate to contact us. You’ll hear instructions for reaching an on call team member, and we’ll be happy to provide treatment right away when necessary.
Can I bring my kids to your office?
We are a family dental office, and that means we welcome you, your children, your grandparents, and every family member in between. We love providing children’s dentistry solutions to help young patients learn to keep their smiles whole and healthy for life.
How is gum disease treated?
Periodontal (gum) disease is a common, detrimental oral health concern that affects millions of US adults. We offer numerous treatments to renew oral health for those patients suffering from gum disease at any level. Some of the periodontal therapies we may recommend include scaling and root planing, oral or topical antibiotics, and laser dentistry.
I really do not like visiting the dentist; is there anything you can do to help me relax?
We understand some people are afraid of going to the dentist. Whether you had a bad experience as a child or some other issue caused the problem, the fear makes it difficult to maintain a healthy smile. When you come to our Lisle dental office, we will plan your treatment based on your special concerns. While you’re in the dental chair, we will make you comfortable with pillows, blankets, music, or movies. Drs. Frank and Nellie Marchese are especially skilled in creating a relaxing, stress-free experiences while delivering excellence in dentistry.
Also, the options of using nitrous oxide or taking a pill here in the office are available, so you may comfortably complete the dentistry that you’ve been putting off. In less than an hour, you will be relaxed, yet awake. At the end of your dental visit, a friend or family member will drive you home. Dr. Frank and Dr. Nellie Marchese will phone you later to see if you have any further questions. This option has helped many patients comfortably receive the smile they’ve always wanted.
What payment options do you offer?
Treatment costs vary depending upon the complexity of the procedure. Being sensitive to the fact that patients need versatile payment arrangements, our office offers flexible payment plans. We will work with your insurance company to help you obtain the maximum benefit. For your convenience, we also accept Visa, MasterCard, American Express, and Discover.
How do you handle dental insurance?
Many of our patients have dental insurance. Dental benefit plans can assist in achieving your goals. Our experienced staff will help determine your available coverage and discuss financial options. We will fill out the necessary forms to maximize your dental benefits.
Please remember that excellent care is available with or without insurance benefits. If your plan doesn’t cover a certain procedure, or if you don’t have dental insurance, there are options available to help keep finances from being a barrier in receiving the best care possible. Your long-term health and wellbeing are our goals.